Posted 11.12.2012

My Social Media Strategy

A couple of weeks ago, I wrote about Creating a Social Media Strategy. Admittedly, a lot of the things that I wrote about, are things that you would read on various sites. In fact, Chris Brogan, was one that originally got me thinking about a lot of this. (Here, here, and here.)

It seems like everyone knows what to do, but how do you actually implement it?! It’s all really good in theory, but what does it really look like put into action? I’ve decided to share my own strategy.


Twitter

I used to have my Twitter and Facebook account connected. Any tweets would automatically go to Facebook. But, I had several people tell me, “I look at the things you post and it’s over my head. I don’t get it.” As a result, people stopped paying attention to my Facebook account and my own sister unfollowed me on Twitter.

I decided to use my Twitter account as a way of interacting with other designers and programmers. So, I’ll tweet things about design and programming. (You are what you attract.) Occasionally, a personal tweet will work it’s way in. But, for the most part, design and programming. On a good day, I try and tweet at least 3 different links.

My Twitter account

Facebook

For me, Facebook is personal. The people I’m friends with on Facebook, I know personally. So, I’ll post updates that are just that: personal. Since I’ve disconnected my Twitter account and been intentional about what I post on Facebook, I’ve had far more comments and likes than I’ve had in a long time.

My Facebook Account

Google+

I’m (honestly) still trying to figure this one out. I started reading Guy Kawasaki’s book on Google+ and I was amazed at the potential that Google+ has. I remember conversations when Google+ first started, “It’s going to be better than Facebook and Twitter.” But months later, I’m not sure that’s the case (DISCLAIMER: I’m not sure what the numbers are, I’m just speaking from my own personal experience.) I’m still trying to decide if this one is worth the effort.

My Google Plus Account

Pinterest

I finally jumped on the Pinterest bandwagon. I was an early adopter and had an account before anyone else knew it existed (September 3, 2010, to be exact), but never posted anything. It has always bothered me that they own the content that I post. If I post all my inspiration there and something happens and their service has to be shut down, then I’ve lost all my inspiration…well, you know what I mean. I’ve lost all the images I’ve used for visual research.

Originally, that’s what I envisioned the Things I Like section of my site to be, a personal pinboard of sorts. But, I can’t argue with the fact that companies are getting more referral traffic from Pinterest than Google (myself included). So, I still grab images and stick them in my Evernote account, but I also pin them. It’s been fun to watch which pins get repinned and the things my friends find interesting.

I pin everything from illustration to posters to interior design to recipes to my own work. I’m in the process of rebuilding the Things I Like section of my blog to pull from my Pinterest boards.

My Pinterest

Instagram

I use Instagram about the same way that everyone else does. I take pictures and post them to Instagram. The pictures I take are probably more personal than not. Even other iPhone Photography services that I’ve used for the filters (tada, Snapseed, and Camera+), I’ll still export to send to Instagram. One day, I still want to participate in fat mum slim’s photo a day.

My Instagram

My Blog

I want my blog to be my primary online presence. I want it to be a representation of who I am. — So, I post general things about social media and technology to help educate my clients, photography, design, personal things about my life, things I find on the internet, and programming snippets I’ve found. Honestly, I still struggle with finding a niche, but at least for right now, this is better for me than trying to manage 6 different blogs, each one dedicated to one of these topics. My posts are more long form in nature. The goal is to write at least one post a day, during the week.

My Blog

In the comments: What has been your strategy? What works for you? What doesn’t?



Posted 11.09.2012

Creating Viral Content for Your Audience

Creating Viral Content - Amy & Darrel

Darrel and I led a breakout session at the LifeWay Women’s Forum on (as the name suggests) creating viral content for your audience. This is a summary of our talk. I’ve also tried to link to some additional resources, if you want to dig a little deeper. So, whether you attended our breakout session or not, hopefully this post will help challenge you in how to create viral content for your own audience. Regardless, what will make our breakout (and this post) even more successful, is your feedback. So, if you have questions or comments (or musical anecdotes), please feel free to jump down to the comment section below and share!

NOTE: Since this content was originally shared at a Women’s Ministry conference, it does slant towards ministry. However, the concepts can be applied across the board.

Examples of Viral Content

We’ve all been sent a link before, to a popular YouTube video, whether it’s Charlie Bit My Finger or The History of Dance. We love these videos! We laugh and pass them on to our friends. But, what makes some videos flop and other videos, like the History of Dance have over 200 million plays?!

Well, some of it is a little bit of luck and fairy dust, but some of it, you can actually control. Surprised? Here are some examples of blog post titles that have a viral impact.

Examples of Page Titles

What do you notice? A lot of these topics are controversial, spark intrigue, or offer practical application.

The New York Times

The New York Times did a study where they took their previous 3 months of content and analyzed what was the most popular content. This is what they found:

Happy Content
Sad Content

Happy content is more likely to be viral than sad content. We like to be happy. We like to smile. We want things to make us feel better, not worse.

Purple Cow

Your content needs to be unique. Take cows, for instance. Cows are boring. They’re big, fat, slow. They just stand there and eat. But, if you saw a purple cow?! Now, that would cause you stop, take a minute, and check out this purple cow. In fact, I’d bet you’d even pull our your iPhone and take a picture with this unique purple cow. You’d probably post the picture on Facebook or Instagram. “Look at me. I’m with a purple cow.” Why? It’s just a cow…but it’s unique.

Seth Godin actually wrote a book about the purple cow…but, I know we’re all busy. So if you don’t have time to read the book, Fast Company wrote an article on Seth’s book that might be worth a read, instead.

This stuff just fascinates me, because it’s all human behavior study. Here are a few more articles if you’re an over achiever:

So, we know it needs to be happy, not negative, and unique, but how do we do that?

Awe, Arm, Accessible

Well, we need to create a sense of awe. Blogs that have intrigue. Take the blog post titles we listed earlier, “How to Turn Your Marriage Around in 10 Days.” Well, there’s a sense of awe, there, right? 10 Days? Really? That’s all? Hmm. Awe and Intrigue.

Second, we need to extend to extend an arm. Help people out. Looking at that same blog title about Turning your Marriage around. Now, that’s practical. It’s something that can help me. It’s applicable. OK!

Third, it needs to accessible. “10 Days” Really? That’s doable. I can do 10 days.

Now, we know what we need to gear our posts towards. But, actually coming up with the content? A lot of times, I’ll mind map.

Mind Map

A mind map is simply a brain dump of ideas. You put the main idea in the center and branch out from there. You’d be surprised how quickly you can come up with content. The important thing is to write everything down: good ideas, bad ideas. Unfiltered. I’ve found that a lot of times, I may have a bad idea, I know it’s a bad idea, but until I acknowledge it by writing it down, it won’t get out of my head. Writing it down, gives me the freedom to move on. Besides, a lot of times, I’ll look back and see that bad idea, but it will trigger a great idea.

Cover of the USA Today

Another great place to go look for content is newspaper. Just read through the headlines. Take this newspaper, for example, front and center. “Why grown kids come home.” Well, that’s a blog post! You can help women know what to do when their kids come home. They were empty nesters and now, they’re not. How do you encourage your kids when they’re trying to find jobs and nothing’s available? How do you set boundaries with them? Their adults now, but they’re under your roof. That’s 3 posts right there! You’re welcome. :-)

Fill in the blank post titles

Another tool? Fill in the blank.

  • The 10 Best Kept Secrets for Reaching Young Women
  • The 10 Best Kept Secrets for getting Younger and Older Women to Connect
  • The 10 Best Kept Secrets for Reaching your Community
  • Two of my favorite blogs about…well…blogging are Problogger and Copy Blogger. They have some great posts on writing titles, what works and what doesn’t work.

    This is all great, but how do I actually get my content out there?!

    Content Distribution - Ways

    Well, I don’t think this will come as any surprise to anyone else. The easy answer: the usual suspects.

    Pinterest
    Facebook
    Twitter

    YouTube
    Gmail
    Your Blog

    But, if we all know how to distribute content, why can’t we all do it and do it well? Well, there’s a secret. The ultimate secret. Drum roll please.

    Content Distribution: The Ultimate Secret
    Audience

    Your audience! Disappointed with my answer? Let me explain. Let’s take another look at all the avenues for content distribution I listed earlier.

    PINTEREST

    What is Pinterest? Out of the 6 listed above, this is the new kid on the block. Pinterest is for pinning things you’re interested in. It’s all image based. If I see a picture of a shirt I like, I’ll pin (or post) it on one of my boards (or collections). I can see all my friends’ pins. If you spend any time on the site, you’ll quickly find there’s tons of craft ideas, recipes, fashion, and home decorating tips.

    How and when do my friends get on Pinterest? Via the computer, phone, or iPad. Typically, it’s a way of decompressing or procrastinating.

    So, what does this mean for us and distributing our viral content? Well, I’m probably not going to post my prayer requests on Pinterest. But, I might pin a recipe for a dish that I brought to a Bible Study. Or I might pin books that I think the ladies in my ministry would enjoy. But, if I know my audience, their purpose for being on the site, then, that changes how I use that avenue to distribute my content.

    Facebook

    I know ladies that live on Facebook! If that’s where your community is, go there. Instead of forcing people to come to you, why not go to them?!

    My dad is a hard core runner. He’s run in 14 something FULL marathons. Crazy, I know. He didn’t use Facebook very often until he joined a running group. They’ve been able to take something that’s very individual and make it a team, group sport. They post about their runs, how well they went, and challenges that they encountered. They talk about training, what to eat, stretches, and what clothes to wear for various weather conditions. And most importantly, they encourage each other. Pretty cool.

    There’s no reason why your group can’t do the same thing (well, not about running, but you know what I mean…) But, the important thing to remember is that Facebook is all about community, it’s about relationships, give and take. We’re not longer allowed to just pump information out.

    Twitter

    Twitter is event driven. A lot of it is about what’s happening right now. I’m limited to only 140 characters.

    First, ask yourself, is my audience even on Twitter? If I’m working with senior adults, they might not even know what Twitter is. But, if I’m working with college students. Totally use Twitter!

    If Twitter is about being in the moment. Let’s take the National Day of Prayer as an example. Set up a Twitter account and Tweet every hour on the hour something to pray about.

    You host a women’s event at your church, tweet at the event about what’s happening. People that are there can respond to their experience. Instant feedback! Or, the people that couldn’t come, see what they’re missing, so they’ll attend next year.

    YouTube

    YouTube is all about video. So, post videos! Interview friends about their experiences, tell stories. Mix up the mediums you use to communicate.

    Email

    You may think email is old fashioned. But, there are plenty of tech people that I know that have gone “old school” and pulled back out the email lists. Why? Because sometimes email is easier to check than consciously remembering to go to a website to check for updates. It comes to me. I don’t have to go to it. The people that get your email, are getting it because they asked for it. You have their permission! What a wonderful opportunity!

    Your Blog

    This one may seem the most obvious. But, your site is an excellent way of distributing your content. AND the great thing about it, is you own it. It’s great to post things on Facebook, but read their policies. As soon as you upload it, it’s no longer yours!! They can do whatever they want with it. They can use your pictures in advertisements. They can delete it, hide it, move it. Crazy, I know. BUT, if it’s on your blog, you don’t have to worry about any of that.

    Don’t feel like you are limited to only one avenue. Use as many of these services as your comfortable managing. Post something on your blog and repost it on Facebook or Twitter. Nobody is stopping you.

    Content Distribution: How do we measure success?

    We’ve talked about all these things, but how do we know if we’re actually doing it right? We won’t know what success is, unless we define it on the front end. Well, here are a couple of measuring sticks:

    Like Button

    Look at the Like Button and Comments. How many people are responding to the content you post?

    On Twitter, I repost a lot of design and programming links. However, I have my Twitter and Facebook account linked, anything I tweeted would automatically appear on my Facebook page. My friends kept complaining, “I try and read what you post, but I have no clue what it means! It’s all over my head!” So, within the past week, I disconnected the two accounts. I was surprised. The last 4 posts that I’ve made on Facebook have gotten more comments and likes than almost anything else I’ve posted. Plus, I’m getting far more consistent results. Some of that has to do with the fact that I’m keeping my audience in mind when I post. But, I know I’m being successful, because I can look at the like and comment count.

    bitly

    Another option is a service called bity. It serves the same purpose as tiny url, but it allows you to track your links. How many people clicked on your link? What time of day did they click on it? What country are they from?

    All these things, help you understand what content you’re posting is successful, what types of content people are interested in, and from there, allow you to really hone in on your niche.


    Additional Resources

    Just for fun, here are a few additional resources:


    So, now I want to turn the tables a little bit. What has worked for you? What trouble (or successes) have you run in to? Comment below.



Posted 11.02.2012

Proceed and Be Bold Chalk Art

Last week, we finished redesigning our offices at work. The main wall in the elevator lobby, we painted with chalkboard paint. Heavily inspired by Dana Tanamachi’s chalk work, I drew out a design centered around the phrase “Proceed and Be Bold.” — This phrase is actually posted around Facebook’s offices. We wanted to encourage the same type of bold mentality on our floor.

First, I drew it out on tracing paper, layering up. This allowed me to go back and redo a section if I didn’t like it without messing up an area I had already finalized.

Proceed and Be Bold on Tracing Paper


Proceed and Be Bold on Tracing Paper


Then, I scanned each section into the computer and assembled the artwork in Photoshop.

Lastly, we cheated a little bit. We used a projector to get the art on the wall and then went to town tracing.

I was really pleased with the end result.

Proceed and Be Bold Chalk Art


Proceed and Be Bold Chalk Art


Proceed and Be Bold